Freqently Asked Questions (FAQs) - Hotmail Email Address Users

Outwell - the perfect combination of space, comfort and practicality

Q. I have tried to contact you but not received a response. I have a hotmail email address

A. If your email account is with hotmail and you've contacted us but not received a response - then please read on!

If you have set your junk mail setting at 'exclusive', you will only receive email from email addresses that are in your address book and all other mail will be deleted without you seeing it.

If you want to receive our monthly HTML Newsletter, you'll need to add:

to your address book.

If you want to post a message on our Find-a-Friend Message Board, you'll need to add:

to your address book.

If you want to contact our Help Desk, you'll need to add:

to your address book.

If you cannot find an answer to your specific problem anywhere in our help topics - click here to contact us

NB. If everything else fails - we can always send you your walks and downloads via email - so don't worry.

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- see Talk To Us. For help see Help.

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